Tag: returns

Navigating the Customer Service Emails and Alerts

A quick summary of the different emails you may get regarding orders and what you need to do.

How the Return Authorization Process Works

Customers may request a return authorization in the online order center. This article provides instructions on how to process these request

Negotiation of Returns and Exchanges

How can you negotiate with members/ customers for returns and exchange when a wrong or damaged item is shipped

Sears Return Policy Requirements

Understanding The Sears return policy and requirements