Get help for your account

Search Articles

Knowledge Base

Search using the search bar above or click the icon to browse the articles by topic.


Contact Seller Support

If you cannot find your answer here, please feel free to use our contact us form.


Marketplace Learning Platform

New seller and not sure where to go?  Take our Getting Started course


Latest News

Updated API Guide and reports to support new leasing partner

This week, we will be adding a new payment method on our sites, a 3rd party leasing partner. With this update, we have made updates to identify an order that[…]

Read more

New APIs and UI updates to support shipping commissions

We released new APIs for the purchase order and remittance info report. We also updated the Seller Portal user interface and reports to show shipping commission as a separate field. Starting tomorrow, September 24, 2021, orders will begin to have this shipping commission field populated.

Read more

Introducing Sears Deal  Email notifications

Want to participate alongside Sears with their deals? Opt in to receive an email for new deal notifications Sellers may now turn on email notifications to alert them when new[…]

Read more

to our seller newsletter

We generally will add your primary user to our newsletter but if you want additional users to receive the newsletter, please sign up here.