contact us

Need help? We welcome your questions.  Please choose an option below in order to get your questions directed to the correct team.

Sears Customers?

For our valued customers experiencing order-related issues, we kindly suggest visiting our help page to learn how to directly contact the seller. Please note, our marketplace sales team is not equipped to assist with order-related matters and respectfully ask you to refrain from reaching out to them.

Sales Team

If you're not a seller yet and have questions, contact the sale team via email at

Seller Support

We offer support to active marketplace sellers. You can search our knowledge base or open a case.

Copyright issue?

In the event that a seller lists your brand on our site without authorization, please review this page for guidance on how to address the matter appropriately.