Need help? We welcome your questions. Please choose an option below in order to get your questions directed to the correct team.
For our valued Sears.com customers experiencing order-related issues, we kindly suggest visiting our help page to learn how to directly contact the seller. Please note, our marketplace sales team is not equipped to assist with order-related matters and respectfully ask you to refrain from reaching out to them.
If you're not a seller yet and have questions, contact the sale team via email at firstname.lastname@example.org
We offer support to active marketplace sellers. You can search our knowledge base or open a case.
In the event that a seller lists your brand on our site without authorization, please review this page for guidance on how to address the matter appropriately.